SUMORA VIDEO
Premium real estate video editing for media agencies and videographers across the US and EU.
© 2026 Sumora. All rights reserved.
Legal
Last updated: August 2026
Sumora provides professional video editing services including, but not limited to, cutting, sequencing, color grading, sound design, music selection, stabilization, and delivery of final video assets based on the agreed project scope. Services do not include footage acquisition, on-site production, or raw footage capture unless explicitly stated in writing.
Turnaround times range from three (3) to five (5) business days depending on the selected service, and are estimated in good faith. Actual delivery may vary depending on project complexity, footage quality and length, client responsiveness, and volume and clarity of feedback. Delays caused by late materials, unclear direction, or delayed feedback may extend delivery timelines.
Sumora includes one (1) client revision phase per project. A "revision phase" is defined as a single, consolidated list of reasonable changes submitted at one time. This revision phase applies collectively to all stakeholders, including but not limited to the direct client, agents, brokers, marketing teams, and third-party stakeholders. All stakeholders must internally consolidate their feedback before submission.
Any additional revision phases beyond the first will be billed at a flat rate of $30 USD per revision phase. Any feedback submitted after the first client revision phase, regardless of size or scope, will automatically be considered an additional revision phase.
Revision requests must be submitted within seven (7) days of video delivery. After this period, the project will be considered closed and no further revisions will be accepted unless treated as a new project and quoted separately.
Once the video is accepted by the Client, the project is considered final and no further revisions will be accepted. Requests that significantly change the original creative direction, structure, format, or scope of the project may be treated as a new project and quoted separately.
The following are considered out-of-scope and subject to additional fees: additional revision phases, major creative reworks, new concepts after initial delivery, re-editing based on new footage, changing style or pacing after approval, and format changes not originally agreed upon.
Payment is processed securely through PayPal prior to project commencement. Full payment is required before work begins unless otherwise agreed in writing. Sumora reserves the right to pause or withhold deliverables on overdue invoices.
Clients engaged under a prior written agreement may be subject to alternative payment arrangements, including payment upon delivery, as specified in that agreement.
The Client is responsible for providing all necessary materials in a timely manner, supplying clear creative direction upfront, consolidating all stakeholder feedback, and responding to communications promptly. Delays in providing materials or feedback may result in project delays.
Sumora maintains creative discretion unless stated otherwise over editing style, pacing, music selection, color grading approach, and transitions and effects. Edits are produced based on professional judgment and industry standards.
Sumora retains project files and final exports in the client portal for a period of time after delivery, typically a few months. This retention period is a courtesy and may vary by project.
The Client is responsible for downloading and backing up all final deliverables upon receipt. Sumora is not liable for loss of access to final files after they have been delivered, nor for the deletion of project materials after the retention period has passed.
Working project files are not included in delivery. They can be shared upon request for an additional $50 USD fee.
Upon full payment, the Client receives full usage rights for delivered content. Sumora reserves the right to display finished projects for portfolio, website, social media, and promotional purposes unless otherwise requested in writing.
If a project is cancelled after work has begun, the Client is responsible for payment of work completed up to the cancellation date. Deposits are non-refundable once production has started.
Sumora is not liable for loss of revenue or business, platform performance or algorithm results, marketing outcomes or conversion rates, or third-party platform issues. All services are provided on a best-effort creative basis.
By engaging Sumora and submitting materials for editing, the Client confirms acceptance of these Terms and Conditions.